Williams Refrigeration Australia Quality Policy

Williams Refrigeration seeks to strengthen its position as a leading manufacturer of commercial refrigeration equipment, and associated applications, to the foodservice industry, and operates within the strategic aims of the Williams Group and those of the parent Ali group.

We will strive to exceed the needs of our customers, shareholders and other stakeholders through:-

• Being committed to continuous improvement of the quality of our products and services, new and innovative product development, and above all to deliver to customers' requirements promptly and efficiently.  To achieve this, the company seeks to maintain an effective management system that meets the requirements of the AS/NZS ISO 9001:2008 Quality Management Systems Standard.

• Being committed to product performance and product stewardship by development and design within current legal and statutory regulations with concern for the environment.  We will be good corporate citizens and value our community, internally, locally and globally.  To achieve this Williams Refrigeration operates within an environmental policy and energy efficiency programme.

• Valuing the contribution the work force makes to the success of the company and will seek through training to improve skills and competency to enhance performance, and through HR initiatives and safe working practices provide care of employees.  All employees operate within a Williams Refrigeration health and safety policy.

• Always striving to surpass the financial returns and expectations of our shareholders.

• Measuring key performance indicators that are documented and reviewed regularly to ensure aims and objectives of the business maintain relevance and are further developed and improved upon throughout all levels of the business maintain relevance and are further developed and improved upon throughout all levels of the company.

Williams Refrigeration Australia Quality Policy   To download the Williams Refrigeration Australia Quality Policy please click here (53kb PDF)